That causes it to read that the fire has gone out. Just removed the thermodisc. It’s been noted many times that different pellet types & brands have various burn characteristics. Then you can remove the motor, etc for cleaning. This expensive piece of junk will be in the garbage tomorrow (as soon as the flame goes out and it cools down so we can lift it....). Hello Matthew- Thank you for reading Wood Pellet Facts, and for leaving a detailed review of your experience with the Vogelzang VG5770 Slimline pellet stove. Stove & Grill Parts For Less carries a huge selection of high quality in-stock Vogelzang VG5770 Pellet Stove service parts ready to ship. Added the fresh air intake. They want consumers to think of pellets stoves as appliances like refrigerators or washing machines. After continued E3 codes with my 5770 I may have resolved the issue by not just cleaning it but cleaning it as an obsession. It’s not a problem during a normal shutdown, but if your pellet stove goes off because the fire goes out, it can fill up the burn chamber with unburned pellets. Trouble Shooting Guide STOVE WILL NOT FEED PELLETS, BUT FUEL FEED LIGHT COMES ON AS DESIGNED Possible Causes: Possible Remedies: (Unplug stove fi rst when possible) High limit switch has tripped or is defective. That passageway ends up feeding the square section exhaust pipe that leads through a bend to the exhaust fan housing. Had to grease the bearings in the room blower a few times. It’s easy to bend the spring with your finger so it touches the hopper door sooner when you close the hopper door. They’re made in China, but they’re well designed and constructed. Hi Joe- Thanks for reading Wood Pellet Facts, and for leaving a comment. This started about 2 weeks ago. Hello Stephanie, You certainly earned it. Just curious if anyone else has this problem and what can I do to fix it. The main difference I’m reading from the 5790 is to get to the ash traps, on the 5770 you have to unscrew the 3 screws in the rear of each panel, they don’t swing like the 5790. I hope this helps. Hello Crystal- Welcome to Wood Pellet Facts. It keeps the 1600 square foot basement at 74 degrees with the thermostat, and burns about a bag a day. You’ve pointed out one great thing these small stoves have going for them. Has anyone found out a way to help reduce the soot buildup on the window? My only complaint is the there is no “buffer zone” on thermostat. The disc IS working correctly. I have not worked on a slimline stove, but I have a lot of experience with the Vogelzang large hopper stove, which is very similar. I have high hopes for it. You can test it by disconnecting the 2 wires leading into it, and putting a jumper wire between the two leads. We solved our problem by replacing the gasket on the door. Sound plausable to anyone? Hi Alex, For example, using any inexpensive pellets, our VG5790 will heat our entire house to 30 degrees Fahrenheit higher than the outside temperature on setting 1. It’s designed to draw air in from outside through the burn pot. Exhaust motor fins, housing,(including as far inside as a 2′ brush will reach) and the exiting piping from behind the stove. Worked on low all night, but house was 51 degrees so I bumped it to level 2 (next to lowest) & it tripped with E3. In our experience, very few pellet stoves get a thorough cleaning often enough. I’m trying to get to the clean outs behind the side panels on my 5770. If pellets smolder in the burn pot or the ash dump, they tend to soot up the glass much faster. Hope this helps. Our stove is only 4 months old. vogelzang vg 5770 is not a good stove have had for two years nothing but problems broke auger new auger motor and now the room blower is bad $350.00 to replace stove is junk. Since that time I have had one (that’s 1) error message & that was because after cleaning unit I didn’t place burn pot correctly in its holder and ignition could not take place. Thanks again for sharing your experience with the VG 5770 with our readers. Yes the glass does ash up quickly, more on lower settings. It’s a small, square button in the center you push to reset the thermodisc. This company should have a law suit and be required to reimburse everyone who purchased this piece of sh*t so we can purchase something that works! If the pellet stove works with the wire jumped, the switch is bad and should be replaced. Hello Tabitha- Welcome to Wood Pellet Facts. Here’s a video from US Stove of replacement of an exhaust thermodisc in the larger version of your stove. 3. The Vogelzang VG5770 is a smaller version of the Vogelzang VG5790. We are really flustered. Vogelzang Pellet stoves … My question is as it runs say on setting 3 for a day it will give error code for no pellets. It forces the blower on high, while you use the damper to control the airflow, so you increase the static pressure and velocity. This stove is very similar to my Ashley King 5000 xl in a more compact package. Did that, still no change. Good flame appears, not lazy or orange tipped fire. A thorough cleaning of all the interior baffles and the exhaust flue might do the trick. If there’s even a partial blockage anywhere along the route, the fire will be starved for air. Good things come in small packages and the Vogelzang VG5770 is no exception. It’s still winter here and I am very frustrated to say the least. Having continued problem with E3 code popping up. More air through the pot would fight smoldering. The owner’s manual has a list of most things that could cause an error message. I needed an additional pellet stove for my work shop and had limited space. I believe the Tractor Supply brand you’re describing (it comes in a white bag with purple lettering) is a 100% hardwood brand. I check this site from time to time to see about fellow Vogelzang users. Do you think 6 years on original is average, or normal? I stated I could not get one of the nuts off due to location behind a welded fitment that held the vacuum switch. No matter which of the Vogelzang pellet stoves you choose, the fit and finish are similar. customer service and support for US stove products is non existent. The Ponderosa is a large wood stove made from a heavy reinforced plated steel with a thickness of 3/16 inches. Do you think pellets that have this characteristic also produce higher soot content? Hello again Andy- It’s great to hear that you were able to hunt down the cause of your problem and fix it. The inside face of the sensor gets covered with ash, which insulates it from the hot air passing by. It’s a small, square button in the middle of the switch. All Vogelzang pellet stoves have automatic ignition and automated temperature settings that allow you to regulate the amount of heat the stoves … Reviewed in the United States on December 13, 2020. If the stove works with the POF disc jumped, replace it. Make sure the installation is EXACTLY as it should be. On the plus side, we have removed and replaced the side panels many hundreds of times, and the screws haven’t stripped. If you get error codes its because most times fire is not correct in this mid level appliance. It’s not designed to blast the exhaust out. However, what I have learned is that the correct venting hook up is essential. 5 year warranty? Odd problem lately with VG5770. It felt like a little beast moving it but I only had to do it once. Any help/advice will not be wasted! Extremely important information: clean and clean your stove maintain it. Hi Andy- Thanks for offering our readers the benefit of your experience with the Vogelzang VG5770 pellet stove! I’m not knocking this brand, if someone uses them and are happy with them then they are good, but perhaps not for me. The 60 lb. Hi again, 1200 sq ft house in northern Lower Michigan. Far easier to handle & I suspect it to hold up longer. Remove the screws to remove the cover plates. It’s a small, square button in the center you push to reset the thermodisc. Ok. Room measures 16×20 w/upper half wall to other room. Did the manufacturer supply you with replacements under warranty, or did the failures occur after one year? Hello again Andy- I’m glad you had luck restoring your Vogelzang to proper working order. I also would like to try to do a fall start up cleaning and monthly cleaning to see if it’s a matter of ash build up, but there is no clear direction how to do that. The door gasket does wear out eventually, mostly from being compressed too many times by opening and closing the door over the years. The VG 5770 works well, and using simple steel panels for the enclosure and hopper keeps the price low without affecting performance. It’s important! Hello Mike- Welcome to Wood Pellet Facts. Hi Terrie- Thanks for reading Wood Pellet Facts, and for leaving a comment. It has two wires leading to it. The Vogelzang VG5770 is approved for mobile homes. I hear of a lot of people saying it keeps throughing off ecodes. I have had this trove for 4 years now, and I had to replace the igniter this year. It’s a good idea to have a spare on hand too. My husband called a rep told him to take a paperclip and wire it direct … Are you serious? That will make the side panels swing open, and give you access to the interior of the cabinet. Your email address will not be published. We’ve had this stove for 2.5 heating seasons now. You’ve raised some interesting points. It has some great improvements over my 5000 xl including an adjustable door latch, deeper air chamber under the burn pot, built in thermostat and adjustable air inlet damper. Glass door gasket is good. Put a manual override on the exhaust blower, so it continues to pull smoke out if the fire smolders, also is very handy for minimizing dust in the house when cleaning. 49 degrees right now in house. Yesterday I cleaned all vent piping from end to end, taken apart individually, took out exhaust blower & cleaned fins,housing & passageway end to end. To no avail, it E3 coded again. Sounds like bad bearing(s) as it is quite loud and squeaking terribly. It would also be nice if it had an on/off thermostat or that capability (for heating in the shouder seasons), but I realize those typically come on more expensive stoves. That measures the temp of the exhaust gas as it exits the stove and goes up the chimney pipe. DIRECT IGNITER IGNITER/REPLACEMENT FOR VOGELZANG PELLET STOVES, 6 INCH LENGTH IGNITER, 3/8 INCH DIAMETER, 300 WATT 120 VOLT 20 INCH LEAD WIRE, MALE ENDS/CONNECTORS FITS MODELS: VG5770 … That means a smoky fire, which will increase the blockage even more. Fast forward another year to today, and it’s doing the same exact thing as it did before I got the new control board. Think I did well on this one. I am unable to get one of the mounting nuts off of the room blower. This space saving pellet heater brings a full sized heating appliance into a small package making it a great fit for your home. I have no idea how to “test” circut board. The Vogelzang Slimline isn’t designed to heat a whole house, but it still puts out a lot of heat. Check all the wires that lead to the vacuum switch and the control board. Now getting E1, E3, or E4. Hello, While it has been running just fine this winter, I can’t seem to muster more than 64°F from it even though I am using the same pellets as before and the outside temp is about 20-25°F. Hello Andy- Thanks for visiting Wood Pellet Facts. If your stove isn’t overheating, but the t-disc is tripped, it might have been caused by an electrical surge like a lightning strike or a power outage. The switch has pink wire going in, and gray wire going out. Your experience with your stove is much like my own with a similar stove. it has been working well for the past week with no issues except the glass soots up so quickly i end up cleaning it out more often then once a week. Try a few bags each of several pellet brands and you’ll find the right combination. Getting error messages when you first turn on an appliance is exasperating. Hi Alice- Thanks for reading Wood Pellet Facts, and leaving a comment. We found that by bending the spring up a little it engages the lid better. You could try that and see if it helps. Disabling it will result in some disabled or missing features. After a start up & room blower comes on it codes E3 after about 10-15 minutes. The physical size was nice, as it was the only thing with enough BTU that would fit in the corner with the appropriate clearances. The E1 code, as Alex said, is unusual and personally have never had the code come up on my unit. After shutting down the unit and letting it cool, you open the front viewing door, remove the burn pot to scrape out any clinkers and ash, sweep out the interior, and then close it back up after wiping off the interior of the viewing glass. When you open the metal inspection cover plates on either side of the burn chamber, there are two different ways to clean the exhaust. The VG5770 will automatically reset itself to a desired temperature setting, but it will not shut itself off to keep from exceeding a low temperature, and then restart when the temperature gets too cold. A socket extension or universal joint socket might help, too. For almost everyone, those are the only parts that ever break. Many people change out the vacuum switch on their pellet stoves when it’s really a leaky door gasket that’s causing the problem. Wish I would have read this before we bought ours. Hi Alex, I also don’t know if it is coincidence but the first main hopper ridge is the 1/2 bag mark, and the 2nd main ridge is the 1 bag mark. Hello again Andy- Thanks for sharing your experience with the Vogelzang VG5770 pellet stove with our readers. I’m very familiar with the VG5790, the larger version of your stove, so I’m sure that your advice is spot on. igniter worked flawlessly. Just wondering if anybody is still out there. It’s possible that a newer gasket wouldn’t have stuck to the paint. Would give it minus five stars if that was possible. Earlier I may have suspected the pellets to be the cause and now I’m going back there, and this is what my current thinking is: I had zero issues until I ran out of pellets and bought more ( of the current brand using now). I still have my old disc (the original one it came with) and switched it out only to have same issue. The Vogelzang Stove VG5770 has a hopper capacity of 60 lbs. So far, we are VERY satisfied. We remove the exhaust fan from the housing and brush the interior surfaces, including the sensor, once every ton of pellets or so. When starting unit up smoke fills outside air you cannot see thru it. This is the most frustrating piece of equipment i have ever owned. It’s a learning experience for sure but you can trust my comments here in regard to this model 5770 pellet stove. Ran it outside for 2 hours to preburn the paint and clean off oils etc. That gets compounded by very uneven customer service. AWESOME, AWESOME, heat source !!!!! We’ve also found that ash will build up on the inside face of this switch, which insulates it from the air passing by it. They require quite a bit of daily maintenance, and occasional repairs. They cost more per bag, but they burn cleaner and hotter than what you’ve got. Let me tell you this slim designed pellet stove kicks great heat. I dont know what to do anymore but start buying parts and RR the thing, which may eventually fix it but doesn’t address the one issue that’s making it code out. 1. Please make sure that you are posting in the form of a question. If it’s not, it will probably need to be replaced. If you suspect this problem, follow the air passageways all the way from the outside air intake to the end of the outside exhaust flue, and clean every bit of it. The schematic drawing supplied with the instruction manual for the stove is the only version I’m aware of. They should do a better job with phone and email support. I’ve had it running now for 4 straight hours without an E3 hiccup, which is over 3 times longer than before. That doesn’t mean that you can use the VG 5770 like a central heating furnace. If that vacuum is lost (like if the door with the viewing glass isn’t sealed properly) the switch tells the pellet stove to turn off. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on November 8, 2018. I have a VG5770 and when the pellets run out or if there is not enough air to keep them burning, the smoke from the pellets comes thru the stove itself and hopper. Flames run too high. It’s too tight a space to get either a wrench or socket on it and the vacuum switch is mounted on a welded fitment, thus making it impossible to remove at all. Hi Andy- It’s great to hear that you got your stove working properly again. Hello Troy- Thanks for visiting Wood Pellet Facts, and for offering advice to other readers. I’ve seen several versions of this same stove, some have no front plate, and some have a very restrictive front plate with an “Ashley” cutout. I have had E3 and E4 error messages, but was able to resolve them. We were able to carry it upstairs to the living room by ourselves. For the E3 message, we found that the hopper safety switch had become bent, and was constantly signaling that the hopper was open. We think that’s partly because the manufacturers try to downplay the amount of cleaning their stoves require, to make them sound more attractive. Replacement Parts for Vogelzang Pellet Stoves Vogelzang Pellet Stoves are built with many convenience options which make them an ideal choice for home heating. The most common observation by consumers is how inexpensive the unit is for how much heat it puts out. For this reason I’ll only use thermostat on range 1-3, where the fan speeds are pretty similar sounding. When it works (rarely), it works great. What is your opinion on an aftermarket item such as this? Hello Josh- Thanks for reading Wood Pellet Facts, and for leaving a comment. Thanks for offering our readers the benefit of your experience with the Vogelzang slimline pellet stove. The US Stove model VG5770 is the easier pellet stove to use. Last month I posted a comment in regard to removing the room blower motor so I could clean the fins of dust bunnies & such. Fact is it truly requires daily attention and you will need to really learn the appliance’s nature. Damper is 1/4 open. I hope this helps anyone having issues. If the spring is bent downward, the switch doesn’t work. If your house suffers a power surge or brownout, this sensor can trip. Any suggestions would be greatly appreciated. Hello Andy- The black, powdery creosote buildup will act like a layer of insulation on the thermodisc if it gets thick enough. Have had this problem in the past as well. It puts out a lot of heat for a secondary heating source. They required constant fiddling to get the amount of heat you desired. In our experience, we find that most manufacturers downplay the amount of maintenance that pellets stoves require. Igniter stopped working shortly after install. This stove met both my price (999.00 at tractor supply company) and sizing needs. On a Vogelzang VG 5790, the wires are pink going into the high limit switch, and gray coming out. Something I didn’t see mentioned was the hopper door switch. My last posting reported my VG5770 running well again when less than an hour later it codes out another E3 error. We’ve replaced the gaskets a lot, however. The stove never worked out of the box. I take pretty good care of this stove and it has given me very little trouble since I purchased it about 4 years ago. Your stove is designed to have a specific amount of fresh air passing into the burnpot from underneath it, which is then pulled through the fire on its way to the exhaust fan and the flue. It’s important that real users of these appliances are able to offer first-hand, unbiased information to other consumers to help them make an informed choice about a potential purchase. I have model vg5770 I am getting e1.went to Manuel no help.need some help. From your description, it sound like you have one of two possible problems. Brand new stove. E3 error codes cover a wide range of potential problems, so they can be especially hard to track down. To remove the side panels first unscrew the top in the back so you can lift it in the back to easily remove the side panels. That’s not a knock on Vogelzang. For the money & heat value if you learn the 5770 and know it well you will see it is well built for its price. If you read the owner’s manual, the instructions for addressing all those codes involve most of the parts on your stove. One is on the exhaust blower. It was our hope that by offering information about these pellet stoves, and inviting readers to compare notes, we could be useful to consumers who have pellet stoves, or were thinking about buying one. After vacuuming remove the plates on each side. Small stove with big stove features! I can dump in a whole bag while still having half a bag in there. For this model Vogelzang, you might try Wood and Pellet Stove Parts We’ve had good luck with them in the past. That’s why so many people like the Vogelzang VG5770. I shut it down after a pretty long test run(10 hours), let it cool to dead cold. It’s sad to say, but we’ve had better luck with almost any aftermarket supplier of parts than any original equipment manufacturer. Pellets that have been stored for long periods in a damp environment can take on humidity from the air. All Vogelzang pellet stoves have automatic ignition and automated temperature settings that allow you to regulate the amount of heat the stoves put out. I suggest trying a 100% softwood brand like Lacrete or Okanagan as an alternative. You get used to it. Love the vg5770….. Hello Jim- Thanks for leaving a comment at Wood Pellet Facts. We at Wood Pellet Facts would like to see Vogelzang, and many other pellet stove manufacturers, concentrate on making these units run more reliably instead of adding more features. What am I missing?? It may seem like shortening the amount of pipe by simply going straight out through the wall would make it easier for exhaust gases to leave the stove, but I don’t think that’s true. If you purchased 5 new bags, cleaned out your pellet stove thoroughly, vacuumed out any remaining pellets in the hopper, and used the new brand for a couple of days, you’ll be able to see if the pellets are the problem. This stove is in a 500 sq. Thank you. It’s easy to remove the switch (two screws) and clean off the inside face. We solved this problem with our Vogelzang pellet stove by installing a burn pot improver that keeps the pellets in the basket. My last attempt was to “jump” the exhaust t-disc last night to see about the workings of that item. Hello Keith- Welcome to Wood Pellet Facts. We replaced the thermodisc, (it was inexpensive) but as it turned out, it only needed to be cleaned. Low setting for damper is anywhere from closed ( this not truly closed off) to 1/4 open. Long time user of pellet fuel and currently have 2 stoves by us stove company. Reviewed in the United States on November 27, 2018. I usually run it on lowest setting for inside temp of about 68° and sometimes setting #2 when bitter cold outside. Except when it was first new the thermistor wire came loose from its connection and we bout had a melt down. With the switch off, the unit goes back to normal operation. Another E3 error on my 5770 Vogelzang, this after I trumpeted victory. Is it possible it’s coming thru the front vent from the exchanger? We also replaced the exhaust sensor, but found out it only needed to have the soot cleaned off it to work. Keep it clean and run only hardwood pellets, no mix or softwood pellets ever. The new door gasket I put on last week didn’t seem to help the problem until I thought maybe I should try to tighten up the distance between gasket and contact area by simply turning the door handle out a little. After about 10 minutes it just stopped turning altogether, I went thru shutdown mode and it began spinning fast, as it has always done. It has a fully automatic ignition and easily accessible top-mounted controls. Do you suppose my air & exhaust fans need a good cleaning? I have not been able to get the stove to light on its own since the first day i bought it and after my daily routine of cleaning and vacuming and relighting the stove over the last 3 months of last winter and the first 3 months of this winter, i have yet to be able to keep this stove running for more than 10 hours with out the stove coding out for one reason or another. Vogelzang suggests that you can test the thermodisc by installing a jumper wire between the two leads. You can replace it, but we found that by tightening the adjustable screws on the two clamps that lock the door closed, you can make the door fit more snugly and operate normally. Your E2 code after running for a short time sounds like a problem with either the air (vacuum) switch, or the door on the combustion chamber not sealing correctly. See the Top … E2, 3,4 and we have reset and right back to E3. … Once we resolved them, the unit ran perfectly for two years and 12 tons of pellets until a thermodisc failed. Safety switch is good. Vogelzang pellet stoves are only available in a few sizes. Hello all, Also the t- disc on exhaust side. Not necessarily in this order. 2. I’m pretty handy with things like this so I don’t mind the things I’ve had to do to it. If you’d like to, you could add specific reasons for your dissatisfaction with the stove. I didn’t do the actual vent piping as I did this only 10 days ago. Now that modification I made with the exhaust bypass switch, in my case it really does help this stove burn better. Just bought a 5790 installed on new years eve. Much easier to clean up. I had the thermodisc clean, down to the original surface clean. Not a dealbreaker. socket extension or universal joint socket, Vogelzang Pellet Stoves VG5770 Slimline Review, Vogelzang Pellet Stove VG5790 Large Hopper Review, Pellet Stove Review United States Stove 5500M, Heats up to 2,200 square feet of floor area, Remote control for heat settings included, Compact size makes it easy to locate in the room, Large, 60-pound hopper requires fewer refills, LED readout and soft touch buttons make adjustments easy, Included remote control makes adjusting temps simpler, Fan is relatively quiet on the lower settings, Doesn’t hold an even number of bags of pellets, Circulation fan is noisy on the higher settings, Unit requires removal of metal plates to vacuum out heat exchanger. When I do clean it off it’ll run fine all day & night. Always shutting down, not starting, replacing parts, broken fan motor from the factory, etc.. Not sure what to think about this except to say i will ultimately purchase exact specs disc. Hello Andy- That sounds like a very frustrating problem. Hi Andy- Was the gasket that got ruined, new, or old? Keep checking this site, it’s very helpful. This vogelzang comes with air wash glass. If you do not understand the process of keeping a fire going this could get frustrating for many folks, start of season I have some leftover pellets to burn and settings usually do not change unless new pellets have a different mix of woods. I have a VG5770 that I’ve been running since January 2016 and burned about 6 ton so far. If you bypass the POF, your auger can keep feeding pellets even though the fire is out. Is it possible that when I cut it I may have left a tiny gap between ends? It’s easy to use the digital readout to maintain a fairly constant temperature while it’s in operation, however. There’s nothing fancy about the Vogelzang Slimline wood pellet stove, but it’s not cheap-looking. Buy today and enjoy our … (Minimum of 40 lbs density per cubic ft, 1/4” to 5/16” diameter, length no … I have been cleaning it regularly, even a little overboard at times. I run this nearly non stop in cold weather. We clean it every couple of days, when it works it heats fantastic. This space saving pellet heater brings a full sized heating appliance into a small package making it a great fit for your home. Ft. Wood Stove … We’re sorry to hear you’re having trouble with your stove. Hello, Does this sound reasonable? Other than that I can not remember the last time I had an error message. I posted back in April with some issues I had with the 5770 and since resolved. Pop up the feed rate a little for a hotter fire and that has done it. They’re pretty cheap and easy to replace, however. It is a fully automated pellet stove … Then carefully replace the cover plates and gaskets. You can download it by right-clicking this link and using the “Save Link As” function. Fire needs 3 things to make it work. Smoking is coming out everywhere.
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